Our Staff
Dawn M. Hess
Funeral Director / Owner
I grew up in Saxeville, a small community outside of Waupaca. I graduated from Wild Rose High School . I earned an associates degree in Mortuary Science from Milwaukee Area Technical College in West Allis . I have worked in funeral service since 1992 and have been a licensed funeral director since 1995.
I am proud to be a funeral director and very happy to be back home serving my community. I have a son, Jacob and a daughter, Lydia.
Telephone: 1-715-942-0544
Email: dawn@maplecrestfh.com
Jacci M. Koch
Funeral Director / Owner
I was born and raised in Waupaca, attended UW-Stevens Point, then earned my associate degree in Mortuary Science from Milwaukee Area Technical College. I became a licensed funeral director in 1999 and worked in the Fox Valley area for six years before coming back to Waupaca. I am also a certified life insurance intermediary.
Community service is one of my priorities. I am past-president of the Waupaca Lioness Club that I have been a member of since 2007. I have served as treasurer of my church council since 2008. I enjoy playing the violin with the Waupaca Area Orchestra, Waupaca Community Civic Orchestra and a church group. When time allows, I create many crocheted items.
My husband Kasey is a full-time paramedic in the ER at Appleton Medical Center; he has a daughter, Aida, and together we have two sons, Brennin and Kallin.
Email: jacci@maplecrestfh.com
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